Grievance Handling; as a challenge today
Grievance Handling; as a challenge today Grievance should be pertaining to work. It is a feeling on unfairness of a work place and more deep-rooted than a complaint. Each and every employee of an organization have certain objectives which he thinks must be full filled by the organization they are work for. When the organizations fail to come to the expected level, employees develop a feeling of dissatisfaction. At the time of feeling something is unfair in the organization, employees are said to have a grievance. Armstrong.M (2009) stated that, with the development of human resource procedures, covering grievance handling, discipline, promotion and equal opportunities redundancy and ensuring that they are implemented fairly and consistently. Grievances can be divided in to two sectors. The general grievance and the Individual grievance. The general grievance is a grievance that affects of two or more employees. As an example, retrenchment process that could involve